Accounting Software Implementations Specialist Customer Service & Call Center - Portland, OR at Geebo

Accounting Software Implementations Specialist

Company Name:
Fiserv
Position Type:
Full-time
Location: Remote / Anywhere in the US
Title: Professional Services Business Consultant
POSITION PURPOSE:
o Provide application assistance for the successful implementation of Fiserv's Prologue Financial Accounting solution which includes: General Ledger, Accounts Payable, Fixed Assets and Procurement
o Assist with the creation of the Prologue client databases and associated financial reports
o Provide training and production (go-live) support at the client site, via webex or in a classroom environment.
JOB
Responsibilities:
o Provide implementation and training services for software clients. Responsibilities include:
o Work with client to define and setup product configuration including Chart of Accounts and other data elements required to create the database.
o Participate in discussions with client and data providers to review data file requirements and preparation of files.
o Identify data setup issues, research source of problem and independently resolve.
o Assist client with validation of data which includes data integrity and balancing
o Support client in production readiness activities
o Review final databases in preparation for production (go-live) cutover to ensure quality standards are met
o Provide training to clients on all Prologue modules via webex, classroom or onsite
o Provide onsite or webex support for production (go-live) cut over
o Customize and follow implementation workflows to meet project objectives.
o Coordinate client schedules and software installation or hosted tenant provisioning. Monitor project plan to meet expected timelines. Assist with managing client expectations.
o Recommend improvements to Professional Services product implementation documentation, methods and processes.
EDUCTION / EXPERIENCE
Qualifications:
o Bachelor's degree in business, accounting, or finance; Equivalent experience may be substituted
o Expert level in MS Excel (4
years)
o 4
years general accounting and financial reporting experience, preferably in a banking environment
o 2
years accounts payable and/or procurement experience, preferably in a banking environment
o 2
years fixed assets experience, preferably in a banking environment
o 4
years banking experience preferred
o Thorough understanding of how financial services organizations manage financial processes and the monthly reporting process
o 1 or more year's project management experience preferred.
JOB SKILLS / KNOWLEDGE
Qualifications:
o The ability and willingness to travel domestically approximately 60% is required. Travel usually occurs during the work-week. Most work is performed at the client site, via webex or classroom training session in the Atlanta or Scottsdale offices.
o Excellent ability to effectively communicate and interact with client staff and management is required.
o Excellent analytical and problem solving skills
o Excellent organizational and time management skills required in order meet project deadlines
o Proven ability to work independently, follow procedures and produce quality work
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Company Description:
Going Up?
Today's shifting demands require a partner who shares your goals with the proven expertise to help you reach them. For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth. With Fiserv, you have the power to go places. The power within.

Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services - online & mobile banking, account processing, e-payments, lending, wealth managementour technology makes the difference in every interaction.

Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.Estimated Salary: $20 to $28 per hour based on qualifications.

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