Apply in person and get an offer on the spot customer service
Position Type:
Full-time
Experience:
1
Salary Range:
$9.00 - $10.00 Hourly
XEROX BUSINESS SERVICES
Now Hiring Customer Service Representatives
Receive an employment offer today and start training September
15th!
WALK IN INTERVIEWS!
APPLY IN PERSON AND GET AN OFFER ON THE SPOT!!!
9AM-4:00PM
13333 SW 68th Parkway Tigard, OR 97223
ASK
FOR Natasha, Deb or Jeff!
503-567-3967
APPLY ONLINE: Copy and paste this link
Apply Online: https://searchjobs.external.xerox.com/careersection/acs_external_career+site/moresearch.ftl
Enter in Job
Number: 14034597
HOURS OF WORK:
Shift hour are mainly between 4:00am - 11:00pm. Schedules do
include a Saturday and or a Sunday as part of a normal schedule.
Using a
computerized system, responds to customer inquiries in an inbound call center
environment, may perform one or more of the following:
Responds to telephone inquiries and
complaints using standard scripts and procedures
Gathers information, researches/resolves
inquiries and logs customer calls
Communicates appropriate options for
resolution in a timely manner
Informs customers about services available
and assesses customer needs
Provides functional guidance, training and
assistance to lower level staff
Provides assistance, training and
troubleshooting support to lower level staff
Schedules work to ensure accurate phone
coverage; monitors priority of calls and shifts escalated calls to assure
resolution to problems
Prepares standard reports to track workload,
response time and quality of input
Assists in planning and implementing
department goals and makes recommendations to management to improve efficiency
and effectiveness
All other duties as assigned
Job
Requirements:
Outstanding Customer Service Skills
Excellent Communication Skills
Great Computer Navigation & Typing Skills
25
wpm
Ability to pass a Drug Test
Ability to pass a Background Investigation
Availability to work 40 hours/week
Ability to complete every single day of
training:
H.S. Diploma or G.E.D. Certificate
18 Years of Age or Older
EOE
Speak
to a Recruiter at: 503-567-3967 or Kelly.sanders@xerox.comEstimated Salary: $20 to $28 per hour based on qualifications.
Full-time
Experience:
1
Salary Range:
$9.00 - $10.00 Hourly
XEROX BUSINESS SERVICES
Now Hiring Customer Service Representatives
Receive an employment offer today and start training September
15th!
WALK IN INTERVIEWS!
APPLY IN PERSON AND GET AN OFFER ON THE SPOT!!!
9AM-4:00PM
13333 SW 68th Parkway Tigard, OR 97223
ASK
FOR Natasha, Deb or Jeff!
503-567-3967
APPLY ONLINE: Copy and paste this link
Apply Online: https://searchjobs.external.xerox.com/careersection/acs_external_career+site/moresearch.ftl
Enter in Job
Number: 14034597
HOURS OF WORK:
Shift hour are mainly between 4:00am - 11:00pm. Schedules do
include a Saturday and or a Sunday as part of a normal schedule.
Using a
computerized system, responds to customer inquiries in an inbound call center
environment, may perform one or more of the following:
Responds to telephone inquiries and
complaints using standard scripts and procedures
Gathers information, researches/resolves
inquiries and logs customer calls
Communicates appropriate options for
resolution in a timely manner
Informs customers about services available
and assesses customer needs
Provides functional guidance, training and
assistance to lower level staff
Provides assistance, training and
troubleshooting support to lower level staff
Schedules work to ensure accurate phone
coverage; monitors priority of calls and shifts escalated calls to assure
resolution to problems
Prepares standard reports to track workload,
response time and quality of input
Assists in planning and implementing
department goals and makes recommendations to management to improve efficiency
and effectiveness
All other duties as assigned
Job
Requirements:
Outstanding Customer Service Skills
Excellent Communication Skills
Great Computer Navigation & Typing Skills
25
wpm
Ability to pass a Drug Test
Ability to pass a Background Investigation
Availability to work 40 hours/week
Ability to complete every single day of
training:
H.S. Diploma or G.E.D. Certificate
18 Years of Age or Older
EOE
Speak
to a Recruiter at: 503-567-3967 or Kelly.sanders@xerox.comEstimated Salary: $20 to $28 per hour based on qualifications.
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