Patient Access Service Specialist
Company Name:
Oregon Health & Science University
Job Title
Patient Access Service Specialist
Department
Patient Access Services
Location
OHS 9C04
Work Unit Description
Work Schedule, Hours, FTE, Salary Range
This position is subject to a collective bargaining agreement with the American Federation of State, County and Municipal Employees (AFSCME)
This is a part-time (0.8 FTE) position. Schedule will be Sunday through Wednesday from 5:00 PM to 1:30 AM. The salary range for this position is $15.78 - $21.15/hour. This position is located at the Marquam Hill campus.
Functions/Duties of Position
To support Oregon Health Sciences University's mission by providing exemplary customer service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department either in person or via telephone. To greet, interview, register and pre-register patients scheduled for hospital admission.
Obtains and records demographic and insurance data to assure accurate patient identification to facilitate payment and compliance to all regulatory requirements. Performs employee requirements as outlined in Compliance Roles and Responsibilities, Code of Conduct and Respect at the University for OHSU Hospital and Clinics.
Job Requirements
REQUIRED:
Six months of work experience in a medical office setting, including high volume direct patient contact.
OR one year of work experience in a high volume direct public contact position.
Basic computer keyboarding skills including typing of 30 - 45 wpm.
Basic computer skills, Excellent verbal and written communication skills, strong customer service and ability to walk and stand for 6-8 hours/day, position is extremely mobile.
Excellent public relations skills and ability to communicate in a calm and business-like manner, excellent customer service skills, must have a demonstrated record of reliable attendance, punctuality and proven successful performance at past and present employers, demonstrated effective interpersonal skills, which promote cooperation and team work.
PREFERRED:
High School Diploma or equivalent.
Prior experience in a hospital, medical office or business office preferred.
Bi-Lingual in English and Spanish.
Registration experience.
Additional Details
PHYSICAL DEMANDS & EQUIPMENT USAGE:
This position requires continuous use of hands to enter data using a computer keyboard and mouse.
This position requires a lot of walking and standing every day.
OHSU is an equal opportunity, affirmative action institution. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status. Applicants with disabilities can request reasonable accommodation by contacting the Affirmative Action and Equal Opportunity Department at .
How To Apply
OHSU provides reasonable accommodations for applicants with disabilities, by request to the Affirmative Action and Equal Opportunity (AAEO) department at __.
_
Oregon Health & Science University values a diverse and culturally competent workforce. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. OHSU provides reasonable accommodations for applicants with disabilities. We are proud to be an equal opportunity, affirmative action organization.
Referral Bonus Eligible
Referral Bonus Amount
Drug Testable
NoEstimated Salary: $20 to $28 per hour based on qualifications.
Oregon Health & Science University
Job Title
Patient Access Service Specialist
Department
Patient Access Services
Location
OHS 9C04
Work Unit Description
Work Schedule, Hours, FTE, Salary Range
This position is subject to a collective bargaining agreement with the American Federation of State, County and Municipal Employees (AFSCME)
This is a part-time (0.8 FTE) position. Schedule will be Sunday through Wednesday from 5:00 PM to 1:30 AM. The salary range for this position is $15.78 - $21.15/hour. This position is located at the Marquam Hill campus.
Functions/Duties of Position
To support Oregon Health Sciences University's mission by providing exemplary customer service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department either in person or via telephone. To greet, interview, register and pre-register patients scheduled for hospital admission.
Obtains and records demographic and insurance data to assure accurate patient identification to facilitate payment and compliance to all regulatory requirements. Performs employee requirements as outlined in Compliance Roles and Responsibilities, Code of Conduct and Respect at the University for OHSU Hospital and Clinics.
Job Requirements
REQUIRED:
Six months of work experience in a medical office setting, including high volume direct patient contact.
OR one year of work experience in a high volume direct public contact position.
Basic computer keyboarding skills including typing of 30 - 45 wpm.
Basic computer skills, Excellent verbal and written communication skills, strong customer service and ability to walk and stand for 6-8 hours/day, position is extremely mobile.
Excellent public relations skills and ability to communicate in a calm and business-like manner, excellent customer service skills, must have a demonstrated record of reliable attendance, punctuality and proven successful performance at past and present employers, demonstrated effective interpersonal skills, which promote cooperation and team work.
PREFERRED:
High School Diploma or equivalent.
Prior experience in a hospital, medical office or business office preferred.
Bi-Lingual in English and Spanish.
Registration experience.
Additional Details
PHYSICAL DEMANDS & EQUIPMENT USAGE:
This position requires continuous use of hands to enter data using a computer keyboard and mouse.
This position requires a lot of walking and standing every day.
OHSU is an equal opportunity, affirmative action institution. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status. Applicants with disabilities can request reasonable accommodation by contacting the Affirmative Action and Equal Opportunity Department at .
How To Apply
OHSU provides reasonable accommodations for applicants with disabilities, by request to the Affirmative Action and Equal Opportunity (AAEO) department at __.
_
Oregon Health & Science University values a diverse and culturally competent workforce. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. OHSU provides reasonable accommodations for applicants with disabilities. We are proud to be an equal opportunity, affirmative action organization.
Referral Bonus Eligible
Referral Bonus Amount
Drug Testable
NoEstimated Salary: $20 to $28 per hour based on qualifications.
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