Clerical Associate II job in PORTLAND
Company Name:
Sears Holdings
Clerical Associate II job in PORTLAND
Requisition ID: 376384BR
Job Function: Administrative/Clerical/Office Support
Employment Category: Regular, Full-time
State: Oregon (OR)
State or Province/City: PORTLAND
Location: 15427 NE AIRPORT WAY BLDG,BUILDING 2,PORTLAND, OR 97230, US
Post Code: 97230
Post Date: 08/25/2014
Business Unit: Home Services - Home Delivery
Store: 45076: SLS Portland MDO
Job Purpose: To ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers both internal and external. Job
Responsibilities:
o Perform specific inventory related processes and support related 4-walls activities
o Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs
o Input data into DOS and other related DD channel systems
o Communicate with internal and external customers any requested information
o Respond to all phone requests/inquiries within designated time window
o Perform required processing of customer data based inquires, both internal and external
o Communicate effectively on all issues related to the daily operations within the department
o Cross train as needed to learn all clerical functions
o Must meet deadlines and productivity/quality standards
o Assist other departments as needed
o Perform miscellaneous duties as assignedSTARTING PAY IS $11.00 PER HOUR
Specific
Essential Functions:
o Ability to read, write and speak English
o Ability to solve problems
o Ability to handle multiple tasks in a fast paced environment
o Ability to follow directions
o Able to handle stressful situations and work in a fast -paced environment
o Ability to appropriate safety procedures and equipment to protect company and customer assets
o Ability to work in non-air conditioned environment , where appropriate
o Ability to work variable and flexible hours including overtime
o Ability to read and utilize reports as needed
o Ability to follow ISO 9001 process guidelines Experience/Education/Certification Requirements:
o High school preferred
o 1 year customer service preferred Required Job Competencies:
o Open to change and the ability to effectively implement change quickly
o Work well with others in a team setting to deliver high performance results
o Accept responsibility for work assignments and job duties and to be held accountable for successful completion
o Effective time management skills
o Detail oriented and organizational skills
o Initiative and sense of urgency
o Convey a positive image of the company in all actions and behaviors
o Value diversity
EOE Minorities / Females / Protected Veterans / DisabledEstimated Salary: $20 to $28 per hour based on qualifications.
Sears Holdings
Clerical Associate II job in PORTLAND
Requisition ID: 376384BR
Job Function: Administrative/Clerical/Office Support
Employment Category: Regular, Full-time
State: Oregon (OR)
State or Province/City: PORTLAND
Location: 15427 NE AIRPORT WAY BLDG,BUILDING 2,PORTLAND, OR 97230, US
Post Code: 97230
Post Date: 08/25/2014
Business Unit: Home Services - Home Delivery
Store: 45076: SLS Portland MDO
Job Purpose: To ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with ISO 9001, while working to provide efficient service to customers both internal and external. Job
Responsibilities:
o Perform specific inventory related processes and support related 4-walls activities
o Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs
o Input data into DOS and other related DD channel systems
o Communicate with internal and external customers any requested information
o Respond to all phone requests/inquiries within designated time window
o Perform required processing of customer data based inquires, both internal and external
o Communicate effectively on all issues related to the daily operations within the department
o Cross train as needed to learn all clerical functions
o Must meet deadlines and productivity/quality standards
o Assist other departments as needed
o Perform miscellaneous duties as assignedSTARTING PAY IS $11.00 PER HOUR
Specific
Essential Functions:
o Ability to read, write and speak English
o Ability to solve problems
o Ability to handle multiple tasks in a fast paced environment
o Ability to follow directions
o Able to handle stressful situations and work in a fast -paced environment
o Ability to appropriate safety procedures and equipment to protect company and customer assets
o Ability to work in non-air conditioned environment , where appropriate
o Ability to work variable and flexible hours including overtime
o Ability to read and utilize reports as needed
o Ability to follow ISO 9001 process guidelines Experience/Education/Certification Requirements:
o High school preferred
o 1 year customer service preferred Required Job Competencies:
o Open to change and the ability to effectively implement change quickly
o Work well with others in a team setting to deliver high performance results
o Accept responsibility for work assignments and job duties and to be held accountable for successful completion
o Effective time management skills
o Detail oriented and organizational skills
o Initiative and sense of urgency
o Convey a positive image of the company in all actions and behaviors
o Value diversity
EOE Minorities / Females / Protected Veterans / DisabledEstimated Salary: $20 to $28 per hour based on qualifications.
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