Patient Access Services Specialist
Company Name:
Oregon Health & Science University
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## Description
Job Title
Patient Access Services Specialist
Department
Arthritis & Rheumatic Diseases
Location
SJH 7314
Work Unit Description
Work Schedule, Hours, FTE, Salary Range
This position is subject to a collective bargaining agreement with the American Federation of State, County and Municipal Employees (AFSCME)
Monday - Friday, 7:30 am - 5:00 pm; 1.0 FTE; Salary Range: $15.78 - $21.15/hour; Location: Marquam Hill.
Functions/Duties of Position
The Patient Access Service Specialist gathers and records required information about patients in the Rheumatology Practice, provides excellent customer service which includes but is not limited to, confirming health insurance coverage, obtaining necessary authorizations for care, scheduling physician office and ancillary appointments, and assisting patients in an office or practice setting. This role supports the Practice and its faculty by providing excellent customer service, demonstrating professional communication on the phone and in face-to-face customer contact, problem solving, and functioning as a team member to other staff.
Job Requirements
Required:
Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position OR successful completion of the PAS Trainee position.
Basic computer keyboarding skills including typing of 30 - 45 wpm.
Scheduling experience.
Proficient with managed care functions including eligibility issues, authorizations, referrals and TOS payments/collections.
Demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.
Must have experience with high volume, multi -line phone system.
Knowledge of on-line scheduling.
Excellent customer service skills, both over the telephone and face-to-face.
Demonstrated problem solving and negotiation skills in resolving patient concerns, scheduling challenges and managed care related problems.
Must be detail oriented, highly accurate and able to multi-task in high volume situations.
Excellent verbal and written communications skills.
Preferred:
Experience with EPIC Cadence Basic and Advanced Scheduling, Prelude, EpicCare.
At least 6 months previous work experience utilizing multi-line phone systems.
Working knowledge of CPT/ICD-9 coding.
Advanced computer skills.
Two years of work experience in a heavy medical office setting, including high volume direct patient contact.
Some College
Additional Details
OHSU is an equal opportunity, affirmative action institution. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status. Applicants with disabilities can request reasonable accommodation by contacting the Affirmative Action and Equal Opportunity Department at .
How To Apply
Apply here online.
Referral Bonus Eligible
Referral Bonus Amount
Drug Testable
Yes
Drug Testable
Yes
Type of iRec Application
Long
Long Application
Email Applications
Yes
Yes
Email Alternate
To Replace (Name)
Recruitment Assistance
Manager Phone Extension
Recruitment Type
New
New
RO Creator Name
Pakhnyuk, Svetlana I (Lana)
RO Creator Phone, if not Mgr
UPAR Number
63 1
Type of Position
Regular
Referral Bonus Eligible
Referral Bonus Amount
## Documents
TitleTypeDescriptionCategoryLast Updated ByLast UpdatedUsageUpdateDelete
No results found.
Oregon Health & Science University
Oregon Health & Science University is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research.
2001-2013 Oregon Health & Science University
OHSU is an equal opportunity affirmative action institution.
Notice of Privacy Practices
Web Browser Accessibility
OHSU Home
Contact OHSU
##### OHSU Resources
Maps & Directions
Jobs
Library
Calendar
Giving to OHSU
##### About OHSU
Accessibility
Diversity
Integrity
##### Patient Resources
Billing & Insurance
Find a Doctor
Find a Clinic
For Patients & Visitors
Clinical Trials
##### Research
About
Administration
Shared Resources
Technology Transfer
Research Expertise
##### Education
School of Medicine
School of Nursing
School of Dentistry
College of Pharmacy
Admissions
Student Services
##### For Employees
O-Zone
Email
Connecting Off-Campus
Job Title
Patient Access Services Specialist
Department
Arthritis & Rheumatic Diseases
Location
SJH 7314
Work Unit Description
Work Schedule, Hours, FTE, Salary Range
This position is subject to a collective bargaining agreement with the American Federation of State, County and Municipal Employees (AFSCME)
Monday - Friday, 7:30 am - 5:00 pm; 1.0 FTE; Salary Range: $15.78 - $21.15/hour; Location: Marquam Hill.
Functions/Duties of Position
The Patient Access Service Specialist gathers and records required information about patients in the Rheumatology Practice, provides excellent customer service which includes but is not limited to, confirming health insurance coverage, obtaining necessary authorizations for care, scheduling physician office and ancillary appointments, and assisting patients in an office or practice setting. This role supports the Practice and its faculty by providing excellent customer service, demonstrating professional communication on the phone and in face-to-face customer contact, problem solving, and functioning as a team member to other staff.
Job Requirements
Required:
Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position OR successful completion of the PAS Trainee position.
Basic computer keyboarding skills including typing of 30 - 45 wpm.
Scheduling experience.
Proficient with managed care functions including eligibility issues, authorizations, referrals and TOS payments/collections.
Demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.
Must have experience with high volume, multi -line phone system.
Knowledge of on-line scheduling.
Excellent customer service skills, both over the telephone and face-to-face.
Demonstrated problem solving and negotiation skills in resolving patient concerns, scheduling challenges and managed care related problems.
Must be detail oriented, highly accurate and able to multi-task in high volume situations.
Excellent verbal and written communications skills.
Preferred:
Experience with EPIC Cadence Basic and Advanced Scheduling, Prelude, EpicCare.
At least 6 months previous work experience utilizing multi-line phone systems.
Working knowledge of CPT/ICD-9 coding.
Advanced computer skills.
Two years of work experience in a heavy medical office setting, including high volume direct patient contact.
Some College
Additional Details
OHSU is an equal opportunity, affirmative action institution. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status. Applicants with disabilities can request reasonable accommodation by contacting the Affirmative Action and Equal Opportunity Department at .
How To Apply
Apply here online.
Referral Bonus Eligible
Referral Bonus Amount
Drug Testable
Yes
Drug Testable
Yes
Type of iRec Application
Long
Long Application
Email Applications
Yes
Yes
Email Alternate
To Replace (Name)
Recruitment Assistance
Manager Phone Extension
Recruitment Type
New
New
RO Creator Name
Pakhnyuk, Svetlana I (Lana)
RO Creator Phone, if not Mgr
UPAR Number
63 1
Type of Position
Regular
Referral Bonus Eligible
Referral Bonus Amount
TitleTypeDescriptionCategoryLast Updated ByLast UpdatedUsageUpdateDelete
No results found.Estimated Salary: $20 to $28 per hour based on qualifications.
Oregon Health & Science University
Add To Basket
Apply Now
JavaScript enabled browser required.
## Description
Job Title
Patient Access Services Specialist
Department
Arthritis & Rheumatic Diseases
Location
SJH 7314
Work Unit Description
Work Schedule, Hours, FTE, Salary Range
This position is subject to a collective bargaining agreement with the American Federation of State, County and Municipal Employees (AFSCME)
Monday - Friday, 7:30 am - 5:00 pm; 1.0 FTE; Salary Range: $15.78 - $21.15/hour; Location: Marquam Hill.
Functions/Duties of Position
The Patient Access Service Specialist gathers and records required information about patients in the Rheumatology Practice, provides excellent customer service which includes but is not limited to, confirming health insurance coverage, obtaining necessary authorizations for care, scheduling physician office and ancillary appointments, and assisting patients in an office or practice setting. This role supports the Practice and its faculty by providing excellent customer service, demonstrating professional communication on the phone and in face-to-face customer contact, problem solving, and functioning as a team member to other staff.
Job Requirements
Required:
Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position OR successful completion of the PAS Trainee position.
Basic computer keyboarding skills including typing of 30 - 45 wpm.
Scheduling experience.
Proficient with managed care functions including eligibility issues, authorizations, referrals and TOS payments/collections.
Demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.
Must have experience with high volume, multi -line phone system.
Knowledge of on-line scheduling.
Excellent customer service skills, both over the telephone and face-to-face.
Demonstrated problem solving and negotiation skills in resolving patient concerns, scheduling challenges and managed care related problems.
Must be detail oriented, highly accurate and able to multi-task in high volume situations.
Excellent verbal and written communications skills.
Preferred:
Experience with EPIC Cadence Basic and Advanced Scheduling, Prelude, EpicCare.
At least 6 months previous work experience utilizing multi-line phone systems.
Working knowledge of CPT/ICD-9 coding.
Advanced computer skills.
Two years of work experience in a heavy medical office setting, including high volume direct patient contact.
Some College
Additional Details
OHSU is an equal opportunity, affirmative action institution. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status. Applicants with disabilities can request reasonable accommodation by contacting the Affirmative Action and Equal Opportunity Department at .
How To Apply
Apply here online.
Referral Bonus Eligible
Referral Bonus Amount
Drug Testable
Yes
Drug Testable
Yes
Type of iRec Application
Long
Long Application
Email Applications
Yes
Yes
Email Alternate
To Replace (Name)
Recruitment Assistance
Manager Phone Extension
Recruitment Type
New
New
RO Creator Name
Pakhnyuk, Svetlana I (Lana)
RO Creator Phone, if not Mgr
UPAR Number
63 1
Type of Position
Regular
Referral Bonus Eligible
Referral Bonus Amount
## Documents
TitleTypeDescriptionCategoryLast Updated ByLast UpdatedUsageUpdateDelete
No results found.
Oregon Health & Science University
Oregon Health & Science University is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research.
2001-2013 Oregon Health & Science University
OHSU is an equal opportunity affirmative action institution.
Notice of Privacy Practices
Web Browser Accessibility
OHSU Home
Contact OHSU
##### OHSU Resources
Maps & Directions
Jobs
Library
Calendar
Giving to OHSU
##### About OHSU
Accessibility
Diversity
Integrity
##### Patient Resources
Billing & Insurance
Find a Doctor
Find a Clinic
For Patients & Visitors
Clinical Trials
##### Research
About
Administration
Shared Resources
Technology Transfer
Research Expertise
##### Education
School of Medicine
School of Nursing
School of Dentistry
College of Pharmacy
Admissions
Student Services
##### For Employees
O-Zone
Connecting Off-Campus
Job Title
Patient Access Services Specialist
Department
Arthritis & Rheumatic Diseases
Location
SJH 7314
Work Unit Description
Work Schedule, Hours, FTE, Salary Range
This position is subject to a collective bargaining agreement with the American Federation of State, County and Municipal Employees (AFSCME)
Monday - Friday, 7:30 am - 5:00 pm; 1.0 FTE; Salary Range: $15.78 - $21.15/hour; Location: Marquam Hill.
Functions/Duties of Position
The Patient Access Service Specialist gathers and records required information about patients in the Rheumatology Practice, provides excellent customer service which includes but is not limited to, confirming health insurance coverage, obtaining necessary authorizations for care, scheduling physician office and ancillary appointments, and assisting patients in an office or practice setting. This role supports the Practice and its faculty by providing excellent customer service, demonstrating professional communication on the phone and in face-to-face customer contact, problem solving, and functioning as a team member to other staff.
Job Requirements
Required:
Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position OR successful completion of the PAS Trainee position.
Basic computer keyboarding skills including typing of 30 - 45 wpm.
Scheduling experience.
Proficient with managed care functions including eligibility issues, authorizations, referrals and TOS payments/collections.
Demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.
Must have experience with high volume, multi -line phone system.
Knowledge of on-line scheduling.
Excellent customer service skills, both over the telephone and face-to-face.
Demonstrated problem solving and negotiation skills in resolving patient concerns, scheduling challenges and managed care related problems.
Must be detail oriented, highly accurate and able to multi-task in high volume situations.
Excellent verbal and written communications skills.
Preferred:
Experience with EPIC Cadence Basic and Advanced Scheduling, Prelude, EpicCare.
At least 6 months previous work experience utilizing multi-line phone systems.
Working knowledge of CPT/ICD-9 coding.
Advanced computer skills.
Two years of work experience in a heavy medical office setting, including high volume direct patient contact.
Some College
Additional Details
OHSU is an equal opportunity, affirmative action institution. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status. Applicants with disabilities can request reasonable accommodation by contacting the Affirmative Action and Equal Opportunity Department at .
How To Apply
Apply here online.
Referral Bonus Eligible
Referral Bonus Amount
Drug Testable
Yes
Drug Testable
Yes
Type of iRec Application
Long
Long Application
Email Applications
Yes
Yes
Email Alternate
To Replace (Name)
Recruitment Assistance
Manager Phone Extension
Recruitment Type
New
New
RO Creator Name
Pakhnyuk, Svetlana I (Lana)
RO Creator Phone, if not Mgr
UPAR Number
63 1
Type of Position
Regular
Referral Bonus Eligible
Referral Bonus Amount
TitleTypeDescriptionCategoryLast Updated ByLast UpdatedUsageUpdateDelete
No results found.Estimated Salary: $20 to $28 per hour based on qualifications.
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