Technical Operational Excellence Manager
Technical Operational Excellence ManagerOregon, Washington, Idaho, UtahThe Technical Operational Excellence Manager leads cross-functional operational excellence initiatives in the data and technology teams to create a high performing organization.
Initiatives may include process improvement, change management, or program management.
Plays a critical role in driving efficiencies through the use of data driven metrics.
General Functions and Outcomes Lead strategic initiatives to achieve Cambia and divisional top business objectives Identify areas for operational and process improvements Drive improvements through the use of a consistent set of key metrics Deploy solutions for short (quick hits), medium (process changes), and long-term (organizational transformation) across division to ensure consistent, efficient operations at scale Drive understanding of educational and training needs related to operational or divisional initiatives Ensure effective communication and management of transitions Helps develop and communicate organizational objectives to cross functional project teams.
Ensures objectives remain consistent with the overall business strategy.
Tracks activities and ensures alignment to objectives, ensuring results are achieved on schedule, within budget, and according to defined scope.
May provide support by preparing strategic documents and presentations for all levels of leadership.
Identifies critical project risks and issues and drives issue resolution; appropriately escalates issues to senior leadership or key stakeholders.
Raises awareness regarding critical project dependencies and ensures that all requirements are communicated to relevant work streams and business partners.
May provide direction and support to cross functional team members.
Minimum Requirements Strong communication and facilitation skills with all levels of the organization, including the ability to resolve complex issues, build consensus among groups of diverse stakeholders, and effectively lead and engage internal teams in the fulfillment of defined roles and responsibilities.
Demonstrated understanding of strategic planning with the ability to lead small to medium scale planning and strategy sessions.
Demonstrated competency in resource and project management:
budgeting, organizing work, providing leadership to staff, establishing measures for success, and managing to deliverables.
Demonstrated experience in initiating, tracking, and managing business initiatives / programs and leading change.
Demonstrated ability to identify and maximize efficiency opportunities and assist with measurements to determine operational outcomes.
Ability to coordinate initiatives and bring people together across multiple locations, lines of businesses, and functions.
Strong problem-solving skills; demonstrated ability to think about business problems in new ways and the ability to clarify key issues in complex situations.
Excellent written and verbal communication skills including ability to facilitate virtual and in person meetings with ease.
A proven team player with the ability to partner, maintain and develop relationships and to influence decision making.
Technical Operational Excellence Manager would have a Bachelors' degree in in Business Administration or related field and at least 8 years of related work experience including process improvement, change management or portfolio management or an equivalent combination of education and experience.
Certification in LEAN, Kaizen, Six Sigma, PROSCI or GE CAP is preferred.
Work EnvironmentWork primarily performed in an office environment.
May be required to work outside of normal hours Recommended Skills Business Administration Business Planning Change Management Continuous Quality Improvement (Cqi) Decision Making Financial Management Estimated Salary: $20 to $28 per hour based on qualifications.
Initiatives may include process improvement, change management, or program management.
Plays a critical role in driving efficiencies through the use of data driven metrics.
General Functions and Outcomes Lead strategic initiatives to achieve Cambia and divisional top business objectives Identify areas for operational and process improvements Drive improvements through the use of a consistent set of key metrics Deploy solutions for short (quick hits), medium (process changes), and long-term (organizational transformation) across division to ensure consistent, efficient operations at scale Drive understanding of educational and training needs related to operational or divisional initiatives Ensure effective communication and management of transitions Helps develop and communicate organizational objectives to cross functional project teams.
Ensures objectives remain consistent with the overall business strategy.
Tracks activities and ensures alignment to objectives, ensuring results are achieved on schedule, within budget, and according to defined scope.
May provide support by preparing strategic documents and presentations for all levels of leadership.
Identifies critical project risks and issues and drives issue resolution; appropriately escalates issues to senior leadership or key stakeholders.
Raises awareness regarding critical project dependencies and ensures that all requirements are communicated to relevant work streams and business partners.
May provide direction and support to cross functional team members.
Minimum Requirements Strong communication and facilitation skills with all levels of the organization, including the ability to resolve complex issues, build consensus among groups of diverse stakeholders, and effectively lead and engage internal teams in the fulfillment of defined roles and responsibilities.
Demonstrated understanding of strategic planning with the ability to lead small to medium scale planning and strategy sessions.
Demonstrated competency in resource and project management:
budgeting, organizing work, providing leadership to staff, establishing measures for success, and managing to deliverables.
Demonstrated experience in initiating, tracking, and managing business initiatives / programs and leading change.
Demonstrated ability to identify and maximize efficiency opportunities and assist with measurements to determine operational outcomes.
Ability to coordinate initiatives and bring people together across multiple locations, lines of businesses, and functions.
Strong problem-solving skills; demonstrated ability to think about business problems in new ways and the ability to clarify key issues in complex situations.
Excellent written and verbal communication skills including ability to facilitate virtual and in person meetings with ease.
A proven team player with the ability to partner, maintain and develop relationships and to influence decision making.
Technical Operational Excellence Manager would have a Bachelors' degree in in Business Administration or related field and at least 8 years of related work experience including process improvement, change management or portfolio management or an equivalent combination of education and experience.
Certification in LEAN, Kaizen, Six Sigma, PROSCI or GE CAP is preferred.
Work EnvironmentWork primarily performed in an office environment.
May be required to work outside of normal hours Recommended Skills Business Administration Business Planning Change Management Continuous Quality Improvement (Cqi) Decision Making Financial Management Estimated Salary: $20 to $28 per hour based on qualifications.
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