Customer Advocacy Manager
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Join Our Team as a Customer Advocacy Manager:
Unleash the Power of Cybersecurity Champions!Are you ready to embark on an exciting journey with our world-class cybersecurity marketing team? We are in search of a dynamic and passionate Customer Advocacy Manager to join our ranks and play a pivotal role in expanding and enhancing the Qualys Customer Advocacy program.
As you step into this role, you will have the opportunity to shape a vibrant community of Qualys champions across our key product lines, transforming them into a formidable pool of referenceable customers.
What You'll Do:
Fuel Global Advocacy:
Be the architect of our global customer advocacy program, igniting a sense of community, success, and advocacy among our customer base.
Build a Reference Database:
Cultivate a robust pipeline of Qualys customers eager to participate in reference activities such as written and video case studies, brand campaigns, reference calls, podcasts, blogs, press engagements, industry analyst interactions, speaking engagements, and awards opportunities.
Harvest Success Stories:
Collaborate closely with our customer champions to capture their remarkable journeys through case studies, video testimonials, press releases, media and analyst features, and engaging blogs.
Forge Strong Connections:
Develop and nurture relationships with Qualys customers, including CISOs, cybersecurity leaders, and teams spanning the globe.
Internal Harmony:
Establish strong internal bonds with Qualys executive leaders, sales teams, product development, and marketing counterparts, all of whom have a direct stake in our customer relationships.
Customer Readiness:
Prepare our customers for co-marketing endeavors, ensuring they are primed for ongoing success.
Database Dynamo:
Create and maintain a comprehensive database of referenceable customers while meticulously tracking all customer co-marketing and reference activities and requests.
Extraordinary Initiatives:
Support various customer engagement projects and programs, including the Qualys Strategic Advisory and Product Advisory Boards.
Peer Review Site Maestro:
Take charge of managing customer reference platforms such as G2, Peer Spot, and others.
Unleash Creativity:
Tap into your creative prowess to devise innovative ways to breathe life into customer stories.
Requirements:
Marketing Mastery:
A minimum 5 years of marketing experience, with at least two years spent in a customer reference or advocate role.
A background in cybersecurity is essential.
Relationship Wizardry:
A proven track record of building enduring relationships with both internal teams and customers.
Communications Maven:
An outstanding communicator and writer, with a keen eye for detail.
Bonus points for video and graphic design skills.
Project Juggler:
An adept multitasker who can assess project urgency and dive in to execute with gusto.
Self-Starting Star:
A self-motivated go-getter who's ready to make a lasting impact.
Join us on this thrilling adventure as we transform customers into cybersecurity champions, making Qualys the go-to choice in the industry! If you're ready to amplify your career while championing customer success, we'd love to hear from you.
Annual Salary Guidelines:
$125,000 - $145,000Qualys is an Equal Opportunity Employer, please see our EEO policy.
Recommended Skills Attention To Detail Consulting Customer Relationship Management Databases Graphic Design Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
Unleash the Power of Cybersecurity Champions!Are you ready to embark on an exciting journey with our world-class cybersecurity marketing team? We are in search of a dynamic and passionate Customer Advocacy Manager to join our ranks and play a pivotal role in expanding and enhancing the Qualys Customer Advocacy program.
As you step into this role, you will have the opportunity to shape a vibrant community of Qualys champions across our key product lines, transforming them into a formidable pool of referenceable customers.
What You'll Do:
Fuel Global Advocacy:
Be the architect of our global customer advocacy program, igniting a sense of community, success, and advocacy among our customer base.
Build a Reference Database:
Cultivate a robust pipeline of Qualys customers eager to participate in reference activities such as written and video case studies, brand campaigns, reference calls, podcasts, blogs, press engagements, industry analyst interactions, speaking engagements, and awards opportunities.
Harvest Success Stories:
Collaborate closely with our customer champions to capture their remarkable journeys through case studies, video testimonials, press releases, media and analyst features, and engaging blogs.
Forge Strong Connections:
Develop and nurture relationships with Qualys customers, including CISOs, cybersecurity leaders, and teams spanning the globe.
Internal Harmony:
Establish strong internal bonds with Qualys executive leaders, sales teams, product development, and marketing counterparts, all of whom have a direct stake in our customer relationships.
Customer Readiness:
Prepare our customers for co-marketing endeavors, ensuring they are primed for ongoing success.
Database Dynamo:
Create and maintain a comprehensive database of referenceable customers while meticulously tracking all customer co-marketing and reference activities and requests.
Extraordinary Initiatives:
Support various customer engagement projects and programs, including the Qualys Strategic Advisory and Product Advisory Boards.
Peer Review Site Maestro:
Take charge of managing customer reference platforms such as G2, Peer Spot, and others.
Unleash Creativity:
Tap into your creative prowess to devise innovative ways to breathe life into customer stories.
Requirements:
Marketing Mastery:
A minimum 5 years of marketing experience, with at least two years spent in a customer reference or advocate role.
A background in cybersecurity is essential.
Relationship Wizardry:
A proven track record of building enduring relationships with both internal teams and customers.
Communications Maven:
An outstanding communicator and writer, with a keen eye for detail.
Bonus points for video and graphic design skills.
Project Juggler:
An adept multitasker who can assess project urgency and dive in to execute with gusto.
Self-Starting Star:
A self-motivated go-getter who's ready to make a lasting impact.
Join us on this thrilling adventure as we transform customers into cybersecurity champions, making Qualys the go-to choice in the industry! If you're ready to amplify your career while championing customer success, we'd love to hear from you.
Annual Salary Guidelines:
$125,000 - $145,000Qualys is an Equal Opportunity Employer, please see our EEO policy.
Recommended Skills Attention To Detail Consulting Customer Relationship Management Databases Graphic Design Multitasking Estimated Salary: $20 to $28 per hour based on qualifications.
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