Customer Support Representative, Atlas
Customer Support Representative, Atlas Client Services:
Customer Support Portland - Remote, Oregon Department Client Services:
Customer Support Minimum Experience Mid-level Compensation $45,000 annually Product knowledge, the hows and whys of using Atlas The nuts and bolts of Atlas as a SaaS business The role of support and why good customer experiences matter The context and workflows of Americas schools and how to best support them Advanced Customer Support:
Organizing next-level customer success through new documentation, training programmes, and events.
Sales & Marketing:
Organizing marketing campaigns and taking responsibility for incremental sales growth.
New Products:
Moving vertically to support the launch of new products Management:
Learning the nuts and bolts of SaaS business management and moving to a directorship with P&L responsibility.
Excellent verbal and written communication skills High-energy and outgoing Fast learner Detail oriented, follows things through to completion, dependable Clear and engaging presentation skills 1-2 years experience in customer support or account management Other languages useful but not required Eligible to work in the United States Experience in the tech or education industry a plus $45,000 annual salary PTO for vacation, sick, holidays and other life events Medical, dental, vision, life and disability insurances Monthly health and wellness allowance 401k Professional development activities & budget Various employee recognition programs and company sponsored social events Unlimited books budgetLocation Portland - Remote, Oregon Department Client Services:
Customer Support Minimum Experience Mid-level Compensation $45,000 annually Recommended Skills Account Management Attention To Detail Business Management Communication Curiosity Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Support Portland - Remote, Oregon Department Client Services:
Customer Support Minimum Experience Mid-level Compensation $45,000 annually Product knowledge, the hows and whys of using Atlas The nuts and bolts of Atlas as a SaaS business The role of support and why good customer experiences matter The context and workflows of Americas schools and how to best support them Advanced Customer Support:
Organizing next-level customer success through new documentation, training programmes, and events.
Sales & Marketing:
Organizing marketing campaigns and taking responsibility for incremental sales growth.
New Products:
Moving vertically to support the launch of new products Management:
Learning the nuts and bolts of SaaS business management and moving to a directorship with P&L responsibility.
Excellent verbal and written communication skills High-energy and outgoing Fast learner Detail oriented, follows things through to completion, dependable Clear and engaging presentation skills 1-2 years experience in customer support or account management Other languages useful but not required Eligible to work in the United States Experience in the tech or education industry a plus $45,000 annual salary PTO for vacation, sick, holidays and other life events Medical, dental, vision, life and disability insurances Monthly health and wellness allowance 401k Professional development activities & budget Various employee recognition programs and company sponsored social events Unlimited books budgetLocation Portland - Remote, Oregon Department Client Services:
Customer Support Minimum Experience Mid-level Compensation $45,000 annually Recommended Skills Account Management Attention To Detail Business Management Communication Curiosity Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
