Director, Clinical Operations Oregon
Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community settingTOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.
7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizationsWith 100
employed clinicians and more than 800 teammates in 60
clinic locations and growingTOI is changing oncology for the better.
The Oncology Institute is thrilled to announce our strategic expansion into Oregon, marking a pivotal moment in our company's journeyAs we embark on this exciting venture, we bring with us our core mission of Healing and Empowering cancer patients through compassion, innovation, and state-of-the-art medical care.
Job SummaryThe Operations Director for The Oncology Institute's Oregon market will serve as the regional operations leader for the organizationThis role is responsible for all day-to-day operations of assigned sites to ensure that they are safely meeting all patient care objectives of The Oncology Institute, and involves P&L ownershipIn addition to providing exceptional patient care services at locations in your portfolio and helping establish and then grow new locations within the market, this role has the responsibility to ensure TOI sites are delivering operational excellence, a superior patient experience, adhering to compliance standards, and following all safety protocolsDirect reports will include operations managers, supervisors at each clinic location, front and back-office staff, and other non-clinical teammatesTOI is a dyad leadership organization, and this operations lead for Oregon will be paired with a medical director as we scale the market.
Essential Functions:
Recruit, hire and coordinate the training of new staff members Establish and grow new clinic locations in California consistent with TOI culture and values, in partnership with other leaders across TOI Design and implement business strategies to help your region meet operational goals and maintain financial sustainability Manage staff by assigning and delegating tasks as needed Develop protocols and procedures to improve staff productivity Act as a liaison between patients, their families and additional care staff Plan and manage the clinic's budgets and approve payroll Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals Contribute to building and sharing best practices with operational leaders across TOI Ensure that all policies and procedures function in accordance with state and federal laws Develop/review performance metrics to monitor clinic operational and financial performance Develops and maintains relationships with payors, medical oncologists, radiologists and other physician/healthcare providers involved in the delivery of cancer care Collaborate with clinical trials to increase utilization ultimately improving patient care Participate in organizational assignments and/or projects as requestedSupervisory
Responsibilities:
As a regional leader, you will be responsible for supervising all non-clinician teammates at your locations and ensuring they properly complete their daily responsibilities.
You will be responsible for annual performance evaluations on all direct reports, and reviewing evaluations for indirect reports that are the responsibility of your supervisors.
Education and
Experience:
Required:
Bachelor's degree or equivalent educational background required, graduate degree in management, healthcare management, or other related discipline strongly preferred 5
years prior experience working in a clinical or healthcare setting with track record of successfully handling increased responsibilities 5
years of proven success in operational leadership roles is required, P&L oversight is preferred Experience launching new care delivery locations (clinics, ASCs, hospital departments, or equivalent) and/or integrating acquired practices is strongly preferredRequired Skills/Abilities:
Exceptional written and verbal communication skills Analytical thinking skills and the ability to exercise sound judgement when making decisions Service excellence mindset that is prepared to liaise with patients, their families and other care providers Extremely organized and detail oriented Ability to delegate tasks as needed Ability to spend long periods of time sitting at a desk Knowledge of a second language is an assetDemands/Requirements:
(The demands described here are representative but not all inclusive of those needed to successfully perform the essential functions of this job.
) Frequent use of upper extremities for palpation, reaching, lifting or transporting materials.
Able to lift, carry or move up to 50 pounds.
Frequently communicates with others, must be able to exchange accurate information.
Frequent and/or prolonged periods of moving throughout office.
Occasionally kneels, crouches, bends or stoops while effectively maintaining balance.
Frequently sits or stands for extended periods.
Effectively and frequently operate standard office equipment, including a computer with various software programs.
May be asked to do some specific work on a one-off basis beyond usual business hours, with appropriate notice.
Performs other duties as assigned.
Work Environment:
(The work environment characteristics described here are representative but not all inclusive of those encountered while performing the essential functions of this job.
) Frequently required to use personal protective equipment to prevent exposure to hazardous materials.
May be exposed to adverse indoor environmental conditions, infectious diseases, bloodborne pathogens, physical hazards (e.
g.
, needle pricks, etc.
), chemical hazards or electric shocks.
The noise level in the work environment is usually moderate.
The temperature in the work environment is usually moderate.
This job description is not intended to be all inclusive and is subject to change at any timeEssential functions are those that a qualified individual must be able to perform with or without reasonable accommodationReasonable accommodations may be considered for any person with known physical, mental or emotional limitations of an otherwise qualified individual with a disability who is an applicant or employee unless undue hardship would resultAnyone seeking reasonable accommodation should contact Human Resources.
The estimate displayed represents the typical wage range of candidates hiredFactors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
Pay Transparency for salaried teammates$90,000-$140,000 USD Recommended Skills Analytical Clinical Trials Clinical Works Communication Finance Financial Management Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v23m6xl6603bh7hfx', 'ExternalApply-j3v23m6xl6603bh7hfx'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizationsWith 100
employed clinicians and more than 800 teammates in 60
clinic locations and growingTOI is changing oncology for the better.
The Oncology Institute is thrilled to announce our strategic expansion into Oregon, marking a pivotal moment in our company's journeyAs we embark on this exciting venture, we bring with us our core mission of Healing and Empowering cancer patients through compassion, innovation, and state-of-the-art medical care.
Job SummaryThe Operations Director for The Oncology Institute's Oregon market will serve as the regional operations leader for the organizationThis role is responsible for all day-to-day operations of assigned sites to ensure that they are safely meeting all patient care objectives of The Oncology Institute, and involves P&L ownershipIn addition to providing exceptional patient care services at locations in your portfolio and helping establish and then grow new locations within the market, this role has the responsibility to ensure TOI sites are delivering operational excellence, a superior patient experience, adhering to compliance standards, and following all safety protocolsDirect reports will include operations managers, supervisors at each clinic location, front and back-office staff, and other non-clinical teammatesTOI is a dyad leadership organization, and this operations lead for Oregon will be paired with a medical director as we scale the market.
Essential Functions:
Recruit, hire and coordinate the training of new staff members Establish and grow new clinic locations in California consistent with TOI culture and values, in partnership with other leaders across TOI Design and implement business strategies to help your region meet operational goals and maintain financial sustainability Manage staff by assigning and delegating tasks as needed Develop protocols and procedures to improve staff productivity Act as a liaison between patients, their families and additional care staff Plan and manage the clinic's budgets and approve payroll Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals Contribute to building and sharing best practices with operational leaders across TOI Ensure that all policies and procedures function in accordance with state and federal laws Develop/review performance metrics to monitor clinic operational and financial performance Develops and maintains relationships with payors, medical oncologists, radiologists and other physician/healthcare providers involved in the delivery of cancer care Collaborate with clinical trials to increase utilization ultimately improving patient care Participate in organizational assignments and/or projects as requestedSupervisory
Responsibilities:
As a regional leader, you will be responsible for supervising all non-clinician teammates at your locations and ensuring they properly complete their daily responsibilities.
You will be responsible for annual performance evaluations on all direct reports, and reviewing evaluations for indirect reports that are the responsibility of your supervisors.
Education and
Experience:
Required:
Bachelor's degree or equivalent educational background required, graduate degree in management, healthcare management, or other related discipline strongly preferred 5
years prior experience working in a clinical or healthcare setting with track record of successfully handling increased responsibilities 5
years of proven success in operational leadership roles is required, P&L oversight is preferred Experience launching new care delivery locations (clinics, ASCs, hospital departments, or equivalent) and/or integrating acquired practices is strongly preferredRequired Skills/Abilities:
Exceptional written and verbal communication skills Analytical thinking skills and the ability to exercise sound judgement when making decisions Service excellence mindset that is prepared to liaise with patients, their families and other care providers Extremely organized and detail oriented Ability to delegate tasks as needed Ability to spend long periods of time sitting at a desk Knowledge of a second language is an assetDemands/Requirements:
(The demands described here are representative but not all inclusive of those needed to successfully perform the essential functions of this job.
) Frequent use of upper extremities for palpation, reaching, lifting or transporting materials.
Able to lift, carry or move up to 50 pounds.
Frequently communicates with others, must be able to exchange accurate information.
Frequent and/or prolonged periods of moving throughout office.
Occasionally kneels, crouches, bends or stoops while effectively maintaining balance.
Frequently sits or stands for extended periods.
Effectively and frequently operate standard office equipment, including a computer with various software programs.
May be asked to do some specific work on a one-off basis beyond usual business hours, with appropriate notice.
Performs other duties as assigned.
Work Environment:
(The work environment characteristics described here are representative but not all inclusive of those encountered while performing the essential functions of this job.
) Frequently required to use personal protective equipment to prevent exposure to hazardous materials.
May be exposed to adverse indoor environmental conditions, infectious diseases, bloodborne pathogens, physical hazards (e.
g.
, needle pricks, etc.
), chemical hazards or electric shocks.
The noise level in the work environment is usually moderate.
The temperature in the work environment is usually moderate.
This job description is not intended to be all inclusive and is subject to change at any timeEssential functions are those that a qualified individual must be able to perform with or without reasonable accommodationReasonable accommodations may be considered for any person with known physical, mental or emotional limitations of an otherwise qualified individual with a disability who is an applicant or employee unless undue hardship would resultAnyone seeking reasonable accommodation should contact Human Resources.
The estimate displayed represents the typical wage range of candidates hiredFactors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
Pay Transparency for salaried teammates$90,000-$140,000 USD Recommended Skills Analytical Clinical Trials Clinical Works Communication Finance Financial Management Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v23m6xl6603bh7hfx', 'ExternalApply-j3v23m6xl6603bh7hfx'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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