Desktop Support Technician II
Company Name:
Denali Advanced Integration
Desktop Support Technician II
Category: Information Technology
Type: Employee W-2
Description:
We are looking for experienced Desktop Support Technicians to join our dynamic, talented consulting team on a Windows 7 rollout.
The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients located throughout the Puget Sound area for their project needs.
TYPICAL DUTIES (Duties will vary based on assigned project needs):
o Provide desk-side technical support to end-users in an enterprise environment. Identify, research, and resolve issues while maintaining a high level of customer satisfaction. Responsible for timely resolution and updates of support tickets with appropriate information and data.
o Deployments of new computer hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, data backup and transfer, imaging, configurations, application installs/setups, profile transfer, and preparation of old computers for disposal or re-deployment.
Requirements:
EXPERIENCE (Qualified individuals should possess):
o At least 2 years of Windows Desktop/Laptop support in a professional enterprise environment. Including: o MS Office, and other software application setups, upgrades, and troubleshooting. o Install, upgrade and/or configure desktop computers primarily in a Windows XP/7 operating system environment. o Experience interacting with numerous computer platforms in a multi-layered client server environment.
o Prefer familiarity with using image creation and application packing or related tools.
o Experience with server moves/deployments, computer arms, computers on carts, and/or large computer moves is a plus.
REQUIREMENTS:
The ideal candidate will have recent experience participating in a Win7 upgrade or refresh project.
o Superior customer service skills. Excellent verbal, written and interpersonal skills.
o Ability to work independently with minimal supervision.
o Ability to lift up to 50 lbs.
o Experience working in a hospital environment is a plus.
o AA degree in an IT related field strongly preferred.
o An A+, MCP, MCDST, and/or MCSE Certification desired but not required.
o Ability to travel is a plus.
Location Portland , OR
Minimum Experience (yrs): 2-4
Required Education: Associates Degree
Benefits:Estimated Salary: $20 to $28 per hour based on qualifications.
Denali Advanced Integration
Desktop Support Technician II
Category: Information Technology
Type: Employee W-2
Description:
We are looking for experienced Desktop Support Technicians to join our dynamic, talented consulting team on a Windows 7 rollout.
The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients located throughout the Puget Sound area for their project needs.
TYPICAL DUTIES (Duties will vary based on assigned project needs):
o Provide desk-side technical support to end-users in an enterprise environment. Identify, research, and resolve issues while maintaining a high level of customer satisfaction. Responsible for timely resolution and updates of support tickets with appropriate information and data.
o Deployments of new computer hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, data backup and transfer, imaging, configurations, application installs/setups, profile transfer, and preparation of old computers for disposal or re-deployment.
Requirements:
EXPERIENCE (Qualified individuals should possess):
o At least 2 years of Windows Desktop/Laptop support in a professional enterprise environment. Including: o MS Office, and other software application setups, upgrades, and troubleshooting. o Install, upgrade and/or configure desktop computers primarily in a Windows XP/7 operating system environment. o Experience interacting with numerous computer platforms in a multi-layered client server environment.
o Prefer familiarity with using image creation and application packing or related tools.
o Experience with server moves/deployments, computer arms, computers on carts, and/or large computer moves is a plus.
REQUIREMENTS:
The ideal candidate will have recent experience participating in a Win7 upgrade or refresh project.
o Superior customer service skills. Excellent verbal, written and interpersonal skills.
o Ability to work independently with minimal supervision.
o Ability to lift up to 50 lbs.
o Experience working in a hospital environment is a plus.
o AA degree in an IT related field strongly preferred.
o An A+, MCP, MCDST, and/or MCSE Certification desired but not required.
o Ability to travel is a plus.
Location Portland , OR
Minimum Experience (yrs): 2-4
Required Education: Associates Degree
Benefits:Estimated Salary: $20 to $28 per hour based on qualifications.
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