Technical Writer
Company Name:
Fiserv
Job Title
Technical Writer
Job Purpose
Card Services Technical Writer job description
Fiserv is hiring a Technical Writer for the Card Services Documentation team. The Technical Writer will produce exceptional technical documents including user manuals, message standards, technical specifications, quick references, page-level help, forms, and other documents as assigned. Documentation is a dynamic department-the contributions of all members are key to producing quality documentation and maintaining our high standards. The ideal candidate will have excellent writing and verbal communication skills, experience writing business and technical documentation, and demonstrated ability to work in a fast-paced development environment.
Responsibilities:
o Accountable under limited direction to produce documentation that enables clients to understand Fiserv's products and efficiently complete their jobs with minimal service calls
o Manage documentation projects throughout the project life cycle and represent the Documentation team in project team meetings
o Analyze and research available technical documentation, write descriptive copy, and verify documentation content with related departments
o Learn and use department selected style guides and department procedures
Qualifications:
o Bachelor's Degree in Technical Communication or equivalent job-related experience
o Excellent PC skills including MS Office Suite
o Knowledge of FrameMaker software and HTML preferred
o Knowledge of basic screen capture programs and have a basic understanding of screen editing and importing into other programs-FrameMaker, Word, PowerPoint, etc.
o Solid knowledge and demonstrated understanding of basic desktop publishing and document design philosophies
o Proven technical writing and editing skills with a strong attention to detail
o Excellent verbal and written communication skills
o Ability to organize and prioritize multiple projects in a fast-paced environment
o Ability to work both independently and in a team environment with limited supervision
o Flexibility to quickly shift priorities to meet critical deadlines
o Attention to detail
o Proven effective interaction in groups of all sizes
o Comfortable communicating at all levels of an organization
o Comfortable working with internal and external clients
o Ability to work extended hours and provide after-hours coverage as needed
o Knowledge of EFT industry strongly preferred
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
M$T C8R
Company Description:
Going Up?
Today's shifting demands require a partner who shares your goals with the proven expertise to help you reach them. For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth. With Fiserv, you have the power to go places. The power within.
Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services - online & mobile banking, account processing, e-payments, lending, wealth managementour technology makes the difference in every interaction.
Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.Estimated Salary: $20 to $28 per hour based on qualifications.
Fiserv
Job Title
Technical Writer
Job Purpose
Card Services Technical Writer job description
Fiserv is hiring a Technical Writer for the Card Services Documentation team. The Technical Writer will produce exceptional technical documents including user manuals, message standards, technical specifications, quick references, page-level help, forms, and other documents as assigned. Documentation is a dynamic department-the contributions of all members are key to producing quality documentation and maintaining our high standards. The ideal candidate will have excellent writing and verbal communication skills, experience writing business and technical documentation, and demonstrated ability to work in a fast-paced development environment.
Responsibilities:
o Accountable under limited direction to produce documentation that enables clients to understand Fiserv's products and efficiently complete their jobs with minimal service calls
o Manage documentation projects throughout the project life cycle and represent the Documentation team in project team meetings
o Analyze and research available technical documentation, write descriptive copy, and verify documentation content with related departments
o Learn and use department selected style guides and department procedures
Qualifications:
o Bachelor's Degree in Technical Communication or equivalent job-related experience
o Excellent PC skills including MS Office Suite
o Knowledge of FrameMaker software and HTML preferred
o Knowledge of basic screen capture programs and have a basic understanding of screen editing and importing into other programs-FrameMaker, Word, PowerPoint, etc.
o Solid knowledge and demonstrated understanding of basic desktop publishing and document design philosophies
o Proven technical writing and editing skills with a strong attention to detail
o Excellent verbal and written communication skills
o Ability to organize and prioritize multiple projects in a fast-paced environment
o Ability to work both independently and in a team environment with limited supervision
o Flexibility to quickly shift priorities to meet critical deadlines
o Attention to detail
o Proven effective interaction in groups of all sizes
o Comfortable communicating at all levels of an organization
o Comfortable working with internal and external clients
o Ability to work extended hours and provide after-hours coverage as needed
o Knowledge of EFT industry strongly preferred
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
M$T C8R
Company Description:
Going Up?
Today's shifting demands require a partner who shares your goals with the proven expertise to help you reach them. For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth. With Fiserv, you have the power to go places. The power within.
Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services - online & mobile banking, account processing, e-payments, lending, wealth managementour technology makes the difference in every interaction.
Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.Estimated Salary: $20 to $28 per hour based on qualifications.
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