Computer Support Specialist (Sports Media/Graphics/Web/IT)
Company Name:
Pro Sports
Position Type:
Full-time
Application Deadline:
December 29th (Applications will be reviewed in the order received, and the selection process may begin prior to the deadline. Please submit applications promptly)
Compensation:
Salary Range 42 - 50K (This is a Non-Exempt position as defined by the FLSA)
Job Summary/General Description:
Provide support and assistance to all employees using company owned technology products. Provide support and assistance to the Information Technology function.
Duties and
Responsibilities:
Provide support for email, office software and hardware. Support users based on Help Desk Tickets, phone and drop-in. (Tier 1 support)
Desktop Imaging and Deployment
Event Support including NBA and other Rose Quarter events
Assist with maintenance of facility wiring, including termination and patching of systems
Qualifications (educational requirements, certification or licensing standards, experience and basic knowledge requirements):
Associate's degree (A. A.) or equivalent from two-year college or technical school; or one - two years related experience and/or training; or equivalent combination of education and experience.
Advance knowlege of IT equipment and software typical in a modern office environment. Knowledge in practical application of Windows OS, MS Outlook, Word and Excel preferred.
Knowing the internal and external customers' needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Able to maintain confidentiality, work with sensitive or proprietary information and exercise discretion
Practical application of technology. This includes applying principles, techniques, procedures, and equipment to produce various reports, information, data, materials, products or services.
Identifying cause and effect relationships; draws the right conclusion from the information.
Anticipating errors, determining causes of errors, and making repairs.
Keeping up-to-date technically and applying new knowledge to your job.
Composing, editing and proofreading the written language as a means for effectively communicating to a variety of audiences; often requiring creativity or objectivity and impartial reporting.
Physical Requirements:
Percentage of time spent (up to 5
hours per shift)
Position requires the physical ability to make repairs to hardware and systems that may require working in confined spaces, and significant lifting, reaching and manual dexterity.
Some lifting/carrying/pushing will be required.
Who we are as employees of the Portland Trail Blazers & Rip City Management:
As a team member, you assume the role of tour guide, communicator, decision-maker and promoter of positive experiences reflecting the individuality of our community. You are frequently changing hats and finding solutions that will create generations of passionate fans for our events. This position is responsible for ensuring all customers - internal and external - enjoy a safe atmosphere with a consistent high level of quality service.
How we live up to these expectations:
Strive for excellence in ways to entertain and ignite the fan experience in unexpected ways
Know and live the Rose Quarter mission to create extraordinary moments for our guests, our events, and each other
Approach all tasks with a can-do attitude understanding that there is no other kind of attitude
Take ownership and see the guest's need through, from beginning to end, empowered to say YES, to create extraordinary moments
Present a cheerful, positive manner in all interactions
Work to make a specific impression on our guests in an effort to create extraordinary moments in their experiences at the Rose Quarter
We are an equal opportunity employer committed to being champions of diversity in our organization and community.Estimated Salary: $20 to $28 per hour based on qualifications.
Pro Sports
Position Type:
Full-time
Application Deadline:
December 29th (Applications will be reviewed in the order received, and the selection process may begin prior to the deadline. Please submit applications promptly)
Compensation:
Salary Range 42 - 50K (This is a Non-Exempt position as defined by the FLSA)
Job Summary/General Description:
Provide support and assistance to all employees using company owned technology products. Provide support and assistance to the Information Technology function.
Duties and
Responsibilities:
Provide support for email, office software and hardware. Support users based on Help Desk Tickets, phone and drop-in. (Tier 1 support)
Desktop Imaging and Deployment
Event Support including NBA and other Rose Quarter events
Assist with maintenance of facility wiring, including termination and patching of systems
Qualifications (educational requirements, certification or licensing standards, experience and basic knowledge requirements):
Associate's degree (A. A.) or equivalent from two-year college or technical school; or one - two years related experience and/or training; or equivalent combination of education and experience.
Advance knowlege of IT equipment and software typical in a modern office environment. Knowledge in practical application of Windows OS, MS Outlook, Word and Excel preferred.
Knowing the internal and external customers' needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Able to maintain confidentiality, work with sensitive or proprietary information and exercise discretion
Practical application of technology. This includes applying principles, techniques, procedures, and equipment to produce various reports, information, data, materials, products or services.
Identifying cause and effect relationships; draws the right conclusion from the information.
Anticipating errors, determining causes of errors, and making repairs.
Keeping up-to-date technically and applying new knowledge to your job.
Composing, editing and proofreading the written language as a means for effectively communicating to a variety of audiences; often requiring creativity or objectivity and impartial reporting.
Physical Requirements:
Percentage of time spent (up to 5
hours per shift)
Position requires the physical ability to make repairs to hardware and systems that may require working in confined spaces, and significant lifting, reaching and manual dexterity.
Some lifting/carrying/pushing will be required.
Who we are as employees of the Portland Trail Blazers & Rip City Management:
As a team member, you assume the role of tour guide, communicator, decision-maker and promoter of positive experiences reflecting the individuality of our community. You are frequently changing hats and finding solutions that will create generations of passionate fans for our events. This position is responsible for ensuring all customers - internal and external - enjoy a safe atmosphere with a consistent high level of quality service.
How we live up to these expectations:
Strive for excellence in ways to entertain and ignite the fan experience in unexpected ways
Know and live the Rose Quarter mission to create extraordinary moments for our guests, our events, and each other
Approach all tasks with a can-do attitude understanding that there is no other kind of attitude
Take ownership and see the guest's need through, from beginning to end, empowered to say YES, to create extraordinary moments
Present a cheerful, positive manner in all interactions
Work to make a specific impression on our guests in an effort to create extraordinary moments in their experiences at the Rose Quarter
We are an equal opportunity employer committed to being champions of diversity in our organization and community.Estimated Salary: $20 to $28 per hour based on qualifications.
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