IT Specialist
As an IT Specialist, you will:
Apply advanced Microsoft SharePoint knowledge to provide technical direction in support deployed SharePoint infrastructure. Advise and coordinate technical direction and best practice uses form Microsoft Project Server. Plan and coordinate projects that involve multiple stages in the systems development life cycle management process. Perform a variety of work involving applying analytical processes to the planning, design and implementation of new and improved information systems. Lead or conduct studies designed to identify potential improvements in the way information technology is applied to key business functions. Plan and coordinate BPA-wide implementation of process improvement methods and concepts. Perform a variety of work involving the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. Lead a multi-functional development project in software analysis, design, development, and implementation for a new system or major enhancement to an existing system. Ensure applications are optimized for state-of-the-art technology and functionality. Serve as primary liaison between customers and vendors and IT management throughout the development process. BASIC REQUIREMENT You must have IT-related experience demonstrating each of the four (4) competencies listed below. The experience must be IT related and may be demonstrated by paid or unpaid experienceand/or completion of specific, intensive training (for example, IT certification) as appropriate.o Attention to Detail - Is thorough when performing work and conscientious about attending to detail.o Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public,individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy theirexpectations; knows about available products and services; is committed to providing quality products and services.o Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example,technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.o Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.To meet this requirement you must demonstrate advanced proficiency in each of the four competencies listed above as follows:
You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as a person to ask when difficultquestions arise regarding each of these competencies. Focus is on broad organizational/professional issues; You have consistently provided practical/relevant ideas and perspectives onprocess or practice improvements which may easily be implemented; You are capable of coaching others in the application of each of these competencies by translating complex nuancesrelating to each competency into easy to understand terms; You participate in senior level discussions regarding these competencies; You assist in the development of reference and resourcematerials in these competencies. SPECIALIZED EXPERIENCE REQUIREMENTSA qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as:
1) analyzing, developing, and implementing a web-based collaborative platform (such as MS SharePoint), in conjunction with a project portfoliomanagement server (such as MS Project Server); AND 2) testing, troubleshooting, and maintaining hardware and software systems within a web-based collaborative platform (such as MSSharePoint) and project portfolio management server (such as MS Project Server). There is no substitution of education for experience at the GS-13 level. Your resume should demonstrate that you possess the following knowledge, skills, abilities and competencies (KSACs). Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the KSACs identified below. Cite specific examples of employment or experience and describe how this experience has prepared you to successfully perform the duties of this position. Customer Service:
Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. IT Program Management:
Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance). Oral Communication:
Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Software Engineering:
Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics. Software Testing and Evaluation:
Knowledge of the principles, methods, and tools for analyzing and developing software test and evaluation procedures. Systems Integration:
Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components. Systems Testing and Evaluation:
Knowledge of the principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues. Experience refers to paid and unpaid experience. Examples of qualifying unpaid experience may include:
volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Time-in-Grade:
Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.CTAP/ICTAP candidates:
To be considered well qualified you must meet all of the requirements as described in this section.You must meet all qualifications and eligibility requirements by the closing date of this announcement.
Estimated Salary: $20 to $28 per hour based on qualifications.
Apply advanced Microsoft SharePoint knowledge to provide technical direction in support deployed SharePoint infrastructure. Advise and coordinate technical direction and best practice uses form Microsoft Project Server. Plan and coordinate projects that involve multiple stages in the systems development life cycle management process. Perform a variety of work involving applying analytical processes to the planning, design and implementation of new and improved information systems. Lead or conduct studies designed to identify potential improvements in the way information technology is applied to key business functions. Plan and coordinate BPA-wide implementation of process improvement methods and concepts. Perform a variety of work involving the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. Lead a multi-functional development project in software analysis, design, development, and implementation for a new system or major enhancement to an existing system. Ensure applications are optimized for state-of-the-art technology and functionality. Serve as primary liaison between customers and vendors and IT management throughout the development process. BASIC REQUIREMENT You must have IT-related experience demonstrating each of the four (4) competencies listed below. The experience must be IT related and may be demonstrated by paid or unpaid experienceand/or completion of specific, intensive training (for example, IT certification) as appropriate.o Attention to Detail - Is thorough when performing work and conscientious about attending to detail.o Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public,individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy theirexpectations; knows about available products and services; is committed to providing quality products and services.o Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example,technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.o Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.To meet this requirement you must demonstrate advanced proficiency in each of the four competencies listed above as follows:
You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as a person to ask when difficultquestions arise regarding each of these competencies. Focus is on broad organizational/professional issues; You have consistently provided practical/relevant ideas and perspectives onprocess or practice improvements which may easily be implemented; You are capable of coaching others in the application of each of these competencies by translating complex nuancesrelating to each competency into easy to understand terms; You participate in senior level discussions regarding these competencies; You assist in the development of reference and resourcematerials in these competencies. SPECIALIZED EXPERIENCE REQUIREMENTSA qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as:
1) analyzing, developing, and implementing a web-based collaborative platform (such as MS SharePoint), in conjunction with a project portfoliomanagement server (such as MS Project Server); AND 2) testing, troubleshooting, and maintaining hardware and software systems within a web-based collaborative platform (such as MSSharePoint) and project portfolio management server (such as MS Project Server). There is no substitution of education for experience at the GS-13 level. Your resume should demonstrate that you possess the following knowledge, skills, abilities and competencies (KSACs). Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the KSACs identified below. Cite specific examples of employment or experience and describe how this experience has prepared you to successfully perform the duties of this position. Customer Service:
Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. IT Program Management:
Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance). Oral Communication:
Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Software Engineering:
Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics. Software Testing and Evaluation:
Knowledge of the principles, methods, and tools for analyzing and developing software test and evaluation procedures. Systems Integration:
Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components. Systems Testing and Evaluation:
Knowledge of the principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues. Experience refers to paid and unpaid experience. Examples of qualifying unpaid experience may include:
volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Time-in-Grade:
Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.CTAP/ICTAP candidates:
To be considered well qualified you must meet all of the requirements as described in this section.You must meet all qualifications and eligibility requirements by the closing date of this announcement.
- Department:
2210 Information Technology Management - Salary Range:
$97,360 to $126,571 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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