Medical Lab Assistant

Jesica ConnerMedical AssistantPortland, OR - 503-757-6419Highly enthusiastic customer service professional with 10 years client interface experience.Core StrengthsStrong organizational skills Sharp problem solverActive listening skills Courteous demeanorSeasoned in conflict resolution Energetic work attitudeMarkdown/promotional proceduresStoremaintenance abilityCustomer service expertTelecommunication skillsAdaptive team playerOpening/closing proceduresWORK EXPERIENCEMedical AssistantAmerican Red Cross - Portland, OR - July 2005 to December 2011Ran multiple donor beds at once. Performed effecient health histories so the donor experience was asuccess. set up and broke down the donation site within the allowed time frame.PortlandserverRed Robin - Portland, OR - June 2002 to July 2005Trained multiple new employees quarterly.Cross-trained and provided back-up for other customer service representatives when needed.Worked as ateam member performing cashier duties, product assistance and cleaning.Successfully interacted withcustomers and retail buyers to expedite orders.Assisted customers with store and productcomplaints.Guaranteed positive customer experiences and resolved all customer complaints.Responsible forringing up customers in a timely manner and guaranteeing high level of customer service.Performedstore opening duties, including counting cash drawers and checking all equipment for properfunctioning. Was responsible for multiple tables at once. was responsible for multiple food orders going tocustomers correctly.Shift leader, closing supervisiorFresh and Healthy - September 2000 to November 2002Portland, Orfresh and healthy was a made to order smoothie store i worked at in high school after school and on weekends.I was responsible for multiple drink orders at one time, greeting the customer, processing theform of payment, closing and opening the store.

  • ID#: 100743
  • Location: Portland, OR , 97233

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