Logistics/ Operations

Elizabeth Hirtler


__________________________________________________________


 


 (360) 828-9865


elizabethhirtler@gmail.com



  • Comparative analysis                     

  • Quality assurance

  • Process development

  • Project management

  • Microsoft Suites Proficient


 


Accomplishments


 


Process Improvement



  • Achieved 5% increase in revenue by streamlining submission processes

  • Properly utilized  equipment and tools to increase productivity, efficiency, and safety

  • Product development resulting in increased revenue


Organizational Development



  • Assessed vendor compliance system structures and eliminated need for specialized personnel


Staff Training



  • Train new associates in functions associated with warehouse and retail  functions

  •  Developed accountability for commitments amongst staff onsite and across network


 


Professional Experience


 


Merchandising Sales Representative


Solid Gold Pet


Portland, OR/Seattle, WA



  • Increase knowledge and sales of product throughout region

  • Strengthened vendor/client relationship by establishing open communication and incentive for growth

  • Enforced proper merchandise rotation and quality dates

  • Coordinated multiple site visits across a diverse demographic of stores


 


Presentation Manager/ Customer Engagement Leader


Petsmart


Portland, Oregon


April 2014-April 2016


 



  • Monitor inventories and adjust accordingly to ensure product availability

  • Balance store operations while completing all tasks including; pricing, sales, out of date product management, business growth, animal health and safety, implementation and development of policy and procedure

  • Lead associates in daily operations and stand in for operations and store manager, including customer service and associate relations

  • #1 Customer Engagement Leader for 2015 in district of 10 stores


 


Wave/ Bulk/ Shipping Lead


Staples fulfillment center


Portland, Oregon


September 2009- April 2014


 



  • Lead 10-20 associates in daily warehouse operations including shipping and receiving

  • Manage tasks to be accomplished while helping to exceed warehouse standards

  • Managed all vendor compliance and returns that came through the facility

  • Computed, recorded, and proofread data, records and reports.


 


Personal Assistant/ Kennel Manager


A Dog’s Life Doggy Daycare/ Quinault Alaskan Malamutes


Vancouver, Washington


July 2005- August 2009


 



  • Administered medication, immunizations, and veterinary care to animals

  • Developed dietary and nutritional plans to reach optimal weight, stimulate healing and increase quality of life

  • Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training

  • Managed 10 employees work schedules, weekly payroll, client registration and sales


 


Professional Affiliations


 


Project Management Institute (PMI)


Alaskan Malamute Club of America (AMCA)


 


Education


 


Concordia University


Portland, Oregon


Bachelors of Science in Business Administration emphasis in Operations Management 


 

  • ID#: 113139
  • Location: Portland, OR , 97233

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